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Tag Archives: Patricia Smiley
Clearly Speaking Summer 2026
Let’s Get Ready to Market by Patricia Smiley Auto Glass Week™ (AGW) has always been about more than products and demonstrations. One of the greatest benefits is the ability to share ideas, network, strengthen vendor relationships and discover new ways … Continue reading
Posted in AGRR Tagged AGRR magazine, AGSC Marketing Committee, AGW San Antonio, auto glass industry events, auto glass marketing, auto glass networking, auto glass shop growth, Auto Glass Week 2026, branding auto glass shops, community outreach marketing, customer engagement strategies, digital marketing auto glass, Marketing Tank, Patricia Smiley, Quackt Glass Leave a comment
Clearly Speaking Spring 2026
AI Is Calling by Patricia Smiley Most people in the automotive glass repair and replacement industry remember the good old days. We did everything over the phone and on paper then. We even priced vendors the same way — one … Continue reading
Posted in AGRR Tagged AI marketing, artificial intelligence, auto glass, auto glass business, auto glass retail, auto glass technology, auto glass week, customer engagement, customer service, digital transformation, Jonathan Brill, lead generation, Patricia Smiley, Quackt Glass, real-time quoting Leave a comment
Clearly Speaking September/October 2025
How’s Your Service? by Patricia Smiley According to the U.S. Bureau of Labor Statistics, roughly 20-24% of new businesses fail within their first year, with about 50% failing within five years and approximately 65% within 10 years. This means that, … Continue reading
Posted in AGRR Tagged auto glass business tips, auto glass industry, auto glass shops, brand awareness, business growth, customer experience, customer retention, customer reviews, customer service, online quoting tools, Patricia Smiley, Quackt Glass, secret shopper, shop management, small business marketing Leave a comment
