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Tag Archives: auto glass shops
Clearly Speaking September/October 2025
How’s Your Service? by Patricia Smiley According to the U.S. Bureau of Labor Statistics, roughly 20-24% of new businesses fail within their first year, with about 50% failing within five years and approximately 65% within 10 years. This means that, … Continue reading
Posted in AGRR Tagged auto glass business tips, auto glass industry, auto glass shops, brand awareness, business growth, customer experience, customer retention, customer reviews, customer service, online quoting tools, Patricia Smiley, Quackt Glass, secret shopper, shop management, small business marketing Leave a comment
What You See, What You Get
Does Offering Recalibration Live Up to the Hype? by Abby Bowman Expectations and reality don’t always align. In recent years, shop owners and managers have added camera recalibration of cars with Advanced Driver Assistance Systems (ADAS) to ensure safety and … Continue reading
Posted in AGRR Tagged ADAS recalibration, Advanced Driver Assistance Systems, AGRR magazine, AGSC certified technician, auto glass industry, auto glass recalibration, auto glass shops, calibration systems, dynamic recalibration, mobile recalibration, recalibration ROI, static recalibration, vehicle safety systems, windshield recalibration, windshield replacement Leave a comment
New Kid on the Block
Can Shops Use Artificial Intelligence to Improve Their Businesses? by Abby Bowman Artificial Intelligence (AI) is no longer the figment of science-fiction writers’ imaginations. It has rapidly become a real part of many people’s daily lives. But does it have … Continue reading
Posted in AGRR Tagged ADAS industry, AI customer support, AI in auto glass, artificial intelligence, auto glass business, auto glass marketing, auto glass shops, auto glass software, auto glass technology, ChatGPT for business, customer service automation, lead generation, NewBizAI, social media marketing, windshield replacement industry Leave a comment
Open Marketing
What Does it Take to Get Customers’ Attention? Marketing Experts Weigh In by Abby Bowman Many shop owners rely on insurance work for most of their jobs. Recent insurance and glass claims administration shakeups have made that less certain. To … Continue reading
Posted in AGRR Tagged ADAS education, auto glass industry, auto glass marketing, auto glass shops, brand awareness, community engagement, customer retention, customer service, digital marketing, Google Reviews, local business marketing, Net Promoter Score, radio advertising, social media marketing, windshield replacement marketing Leave a comment
