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Tag Archives: auto glass business
Hitting the Road
Will Mobile Calibrations Help or Hurt the Industry? by Abby Bowman Many auto glass business owners have spent the past several years figuring out how to incorporate Advanced Driver Assistance Systems (ADAS) calibration into their business model. They’ve purchased equipment, … Continue reading
Clearly Speaking Spring 2026
AI Is Calling by Patricia Smiley Most people in the automotive glass repair and replacement industry remember the good old days. We did everything over the phone and on paper then. We even priced vendors the same way — one … Continue reading
Posted in AGRR Tagged AI marketing, artificial intelligence, auto glass, auto glass business, auto glass retail, auto glass technology, auto glass week, customer engagement, customer service, digital transformation, Jonathan Brill, lead generation, Patricia Smiley, Quackt Glass, real-time quoting Leave a comment
Field of Vision September/October 2025
Walking on Broken Glass by Abby Bowman The Auto Glass Technician Competition (AGTO) finalists weren’t prepared for a curveball. As it turns out, neither was I. For those who missed it, the AGTO judges added an extra challenge to the … Continue reading
Posted in AGRR Tagged Abby Bowman, AGRR magazine, AGSC events, AGTO finals, auto glass business, auto glass industry, auto glass technicians, auto glass training, auto glass week 2025, automotive glass repair, glass safety, industry challenges, Reno Nevada, technician competition, windshield replacement Leave a comment
New Kid on the Block
Can Shops Use Artificial Intelligence to Improve Their Businesses? by Abby Bowman Artificial Intelligence (AI) is no longer the figment of science-fiction writers’ imaginations. It has rapidly become a real part of many people’s daily lives. But does it have … Continue reading
Posted in AGRR Tagged ADAS industry, AI customer support, AI in auto glass, artificial intelligence, auto glass business, auto glass marketing, auto glass shops, auto glass software, auto glass technology, ChatGPT for business, customer service automation, lead generation, NewBizAI, social media marketing, windshield replacement industry Leave a comment
Splitting the Bill
Do Customer Payment Plans Increase Business? by Abby Bowman Consumers sometimes choose national brands over independent shops thanks to brand recognition or advice from a glass claims administrator. But one customer’s reason for not giving a Minneapolis shop his business … Continue reading
Posted in AGRR Tagged ADAS recalibration, Affirm, Afterpay, agsc, auto glass business, auto glass claims, auto glass industry, auto glass payment plans, customer financing, independent auto glass shops, insurance deductibles, PayTomorrow, Safelite, windshield financing, windshield replacement costs Leave a comment
