AGSC Issues Position Statement
The Auto Glass Safety Council (AGSC) has released a statement outlining the Council’s position on each provision in the National Council of Insurance Legislators (NCOIL) Model Glass Act and how it could affect auto glass repair, replacement and recalibration companies.
The position statement clarified AGSC’s stance on the NCOIL language to other members of the auto glass industry, as well as legislators weighing the benefits of such bills.
“As the stewards of the Automotive Glass Replacement Safety Standard™ (AGRSS), which is the only safety Standard for proper auto glass installation, AGSC knows its word carries weight with lawmakers,” says AGSC president Jacques Navant.
“This position statement shows AGSC’s commitment to ADAS safety and overall accountability measures in the bill to prevent fraud; however, we strongly recommend two amendments,” he continues. “AGSC opposes the measures in the bill that would make the claims process more difficult for shops.”
AGSC officers have also been working directly with state legislators to educate them about the auto glass industry. President Jacques Navant visited the Capitol of his home state, California, in June 2026.
In the position statement, AGSC recommends that legislators:
- Strengthen consumer choice by including a provision preventing insurers and their TPAs from steering consumers to a particular auto glass service provider through “recommendation” or otherwise;
- Remove provisions restricting glass shops’ ability to contract with consumers before obtaining a claim or referral number; and
- Insert a provision requiring insurers to disclose relationships with third-party administrators (TPAs) and TPAs with glass shops.
Navant says he looks forward to meeting with industry stakeholders at Auto Glass Week™ 2026 and addressing this “very serious topic.”
“Our industry has been trapped in a perpetual Groundhog Day since about 2005, and now is the time to change things,” he says.
State Bill Expands Insurance Rule
Delaware has passed a bill that appears to widen the scope of a current anti-steering law beyond auto glass.
State Senator William Bush introduced House Bill 406 on May 7. The bill proposes amending a subsection of Title 18 of the Delaware Code.
Currently, the subsection says, “No insurance company, domestic or foreign, or any agent or employee shall require that automobile glass repair or replacement work be performed by a particular facility, individual or business establishment as a condition of payment of a claim.”
With the proposed changes, the law would read: “No insurance company, domestic or foreign, or any agent or employee may require that automobile repair or replacement work be performed by a particular facility, individual, or business establishment as a condition of payment of a claim.”
According to the synopsis listed in the bill, House Bill 406 would make “technical corrections to conform the statute with the Delaware Legislative Drafting Manual.”
The bill was passed on June 23 and, as of press time, is awaiting the governor’s signature.
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