Dispelling the Myths

By Tara Taffera

Any invented story, idea, or concept.”

This is one of the definitions of a myth.

I don’t care what industry, what family, what circle of friends you are in, myths masquerade as fact in plentiful quantity. This issue is full of myth busters.

I interviewed Bill George, director of business planning for Pilkington North America, and I was pleasantly surprised when I hit him with three myths in circulation about his company that he was happy to dispel. You can find out what they are on page 22.

We also touched on some of the myths related to calibration—in fact he will address some of these during his presentation at Auto Glass WeekTM in Indianapolis in early September.

“We will get into the calibration part and address some of the myths like: I didn’t touch the cam-era so I won’t be liable. What you may not realize is that you may have changed the position of the lens,” says George.

Recently, I was looking at a post in one of the industry’s Facebook groups and someone told the group they want to get into calibration but they don’t want to make that investment if cameras become self-calibrating in a year or two. Most technicians replied back that they don’t ever see this happening but it may be why some are still on the fence and haven’t taken that calibration step.

All this proves is that the industry still has a lot of questions—on many things—but, especially when it comes to calibration. Many of these can be answered during Auto Glass Week, particularly on Thurs-day, September 5 from 8:30-10:30 a.m. in a roundtable session moderated by yours truly. Panel members representing all facets of the industry will share their stories about the calibration side of their business.

I hope to see you there as we learn from each other, dispel the myths and all work together to be-come, and continue to be successful, in a challenging industry.

To view the laid-in version of this article in our digital edition, CLICK HERE.