AGRReports November/December 2021

Top Stories from™

These were the most-read stories on since the last issue of AGRR™ magazine. If you’d like to stay current on all the auto glass industry news, sign up for AGRR magazine’s free business-day e-newsletter at

1 Ohio Court of Appeals Rules Against Safelite

Shonda Hicks, a licensed insurance surveyor with the Safelite Group, won her appeal in Ohio court Sept. 2 in a workers’ compensation case involving her falling in a parking lot. On the morning of Feb. 8, 2018, Hicks, who was in her third trimester of pregnancy, fell on the sidewalk adjacent to one of the company’s parking spots designated for expectant mothers, according to court documents.

Visit and enter “Shonda Hicks” into the Search box to locate this story

2 Safelite Group Names New President

The Safelite Group announced that Renee Cacchillo will be the auto glass group’s next president and CEO, effective Dec. 6, 2021. Current CEO Tom Feeney will become executive chairperson of Belron North America. Feeney will also assume his new role Dec. 6, 2021.

Visit and enter “New President” into the Search box to locate this story.

3 Auto Glass Shortage Requires Creativity to Persevere

The hits keep right on coming for the U.S. economy thanks to the COVID-19 pandemic.

Unemployment benefits were provided for those whose jobs the pandemic eliminated, but now restaurants cannot find enough staff to stay open for customers. Prices went up for many household staples. And now auto glass shops are struggling with a glass shortage. Customers want their windshields and side lites replaced now. But where is the replacement glass?

Visit and enter “Shortage” into the Search box to locate this story.

4 The Gecko Will Pay Up: GEICO Settles in California Short Pay Case for $19.5 Million

GEICO reached a settlement deal of $19.5 million in a class-action lawsuit by California policyholders over sales tax and regulatory fees of insured vehicles and insured leased vehicles when total loss was declared.

Visit and enter “Gecko” into the Search box to locate this story.

5 Safelite Acquires

Safelite Group, which operates Safelite AutoGlass and Safelite Solutions acquired and as part of its purchase of Honex Interactive Industries., headquartered in Walla Walla, Wash., operates Mondays through Fridays providing auto glass repair and replacement, according to its website, and was a subsidiary of Honex Interactive Industries LLC.

Visit and enter “Honex” into the Search box to locate this story.

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