AGRReports July/August 2021

Top Stories from™

These were the most-clicked stories since the last issue of AGRR™ magazine.
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1 Massachusetts Shop Owners Allege Safelite Solutions Told Customers Shops Weren’t Properly Licensed

Three Massachusetts glass shop owners allege to glassBYTEs that they started noticing an alarming trend in mid-April—customers who called their insurance carriers to get windshields replaced by their shops were told those companies weren’t properly licensed, when, in fact, they are. All work for these insurers goes through Safelite Solutions.

Visit and enter “Massachusetts Shop Owners” into the Search box

2 FTC Report Cites Safelite Comments

Safelite, LKQ and others were among the companies highlighted by the Federal Trade Commission in its report to Congress last week as being critical of certain OEM practices of automobile manufacturers.

Visit and enter “FTC Report Cites” into the Search box.

3 Allstate Seeks to Keep Safelite Documents Under Wraps

The flurry of motions in preparation for a November trial has continued in insurance giant Allstate’s federal litigation against Auto Glass America and its owner Charles Isaly (AGA).

Visit and enter “Under Wraps” into the Search box.

4 Shop Alleges Unfair and Deceptive Trade Practices, Seeks Injunction

A Massachusetts auto glass company has sued Safelite Solutions and five insurance companies accusing the glass claims administrator of making false statements about it in an alleged attempt to steer business away. The company asks the court for a preliminary injunction to immediately halt the alleged practice.

Visit and enter “Trade Practices” into the Search box

5 Ford Recall Brings Remediation Work to Glass Shops Throughout North America

The Ford F series trucks are some of the best-selling vehicles in the United States. So, the Ford recall earlier this year of over 87,000 F-150 and Super Duty trucks across North America due to windshield issues is now resulting in a large volume of remediation work for auto glass service providers.

Visit and enter “Ford Recall” into the Search box.

To view the laid-in version of this article in our digital edition, CLICK HERE.

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