Monthly Archives: October 2023

Customer Service Representative Competition – 2023 Highlights

See how this year’s top 3 finalists in the Customer Service Representative (CSR) competition demonstrated firsthand the importance of being kind and knowledgeable when communicating with customers. These highlights showcase some of their responses to the judging panel’s inquiries and … Continue reading

Posted in AGRR, Video | Tagged , | Leave a comment

AGSC News September/October 2023

Zero Hour for a New Safety Vision By Seth Maiman They say the third time is the charm. For the third consecutive year, the Auto Glass Safety Council (AGSC) has served as a Highway Safety Champion, this time at the … Continue reading

Posted in AGRR | Leave a comment

Field of Vision September/October 2023

It’s Gametime By Jesse Burkhart I love competition. It doesn’t matter what it is. Golf, chess, cards, Scrabble, skee-ball at Chuck E. Cheese— if it’s a game in which a score is tallied and a winner determined, count me in. … Continue reading

Posted in AGRR | Leave a comment

On the Road September/October 2023

2023 October 5-8 Orange County International Auto Show Anaheim Convention Center Anaheim, Calif. autoshowoc.com October 27-29 Tampa Bay Auto Show Florida State Fairgrounds Tampa, Fla. autoshowtampa.com October 31-November 4 The SEMA Show Las Vegas Convention Center Las Vegas Sponsored by … Continue reading

Posted in AGRR | Leave a comment

AGRReports September/October 2023

Top Stories from glassBYTEs.com™ These were the most-read online stories since the last issue of AGRR™ magazine. To stay current on all the news from the auto glass industry, sign up for AGRR magazine’s free business-day newsletter at glassBYTEs.com/subscribe.html 1 … Continue reading

Posted in AGRR | Leave a comment

Training Time September/October 2023

2019 Lamborghini Urus By Alfredo Calva 1 I highly recommend a detailed pre-inspection of the interior and exterior of the vehicle, followed by a pre-scan. Start by removing the interior parts to confirm you have the correct windshield. Pry off … Continue reading

Posted in AGRR | Leave a comment

The Great Dilemma

How Many Technicians Does It Take to Replace a Windshield? By Joshua Huff Labor shortages have impacted all types of industries over the past few years. According to the U.S. Chamber of Commerce, more than 50 million people left the … Continue reading

Posted in AGRR | Leave a comment

Jacques Bestowed

Jacques Navant receives the auto glass industry’s highest honor By Chris Collier The Carl F. Tompkins Award for Auto Glass Safety is the industry’s highest honor—awarded by the Auto Glass Safety Council (AGSC) and named after Carl Tompkins, its first … Continue reading

Posted in AGRR | Leave a comment

New Products at Auto Glass Week 2023

Did you make the trip to Virginia Beach, Va., for Auto Glass Week™ 2023? Then expect to see a smattering of cutting-edge innovations that can help your business. Here’s a sampling of some new products that attendees will find on … Continue reading

Posted in AGRR | Leave a comment

September/October 2023

Features Auto Glass Week™ 2023 Event Guide For all those who made the trip to Virginia Beach, Va., here’s your program for Auto Glass Week™ 2023. Inside you’ll find a schedule of events and competitions, a list of exhibitors and … Continue reading

Posted in AGRR | Leave a comment