Monthly Archives: August 2020

Ready for the Sequel? ROLAGS 2 is in Development By Linda Rollinson Most people don’t like sequels as much as they did the original. For this reason, sequels are generally considered to be inferior to its predecessor—whether book, movie, play … Continue reading →

This Time, a Year Doesn’t Make a Bit of Difference By Tara Taffera I don’t have to tell you that receiving a wrong piece of glass, no matter how or why it occurred, is a terrible inconvenience to an auto … Continue reading →

Features Annual Guide to New Products The Inventor’s Itch A Refreshing Repair Columns Field of Vision Repair Roundup Training Time The Lite Side Departments AGRReports AGSC News ADAS On the Road To view the laid-in version of this article in … Continue reading →

Prickly Indeed By Lyle R. Hill Part Two of a Five Part Series Read Part 1 Here Read Part 3 Here Let me begin this article by thanking you for the feedback I received on the last article which dealt … Continue reading →

2020 September 22 • AGSC ADAS Committee Meeting • AGSC Credentialing Committee Meeting • AGSC Education Committee Meeting • AGSC Member Benefits Committee Meeting • AGSC Repair Division (NWRD) Meeting • ASGC ROLAGS® 2 (NWRD) Committee Meeting Hyatt Regency Orlando, … Continue reading →

ADAS Terms Standardized Following up on recommendations from late 2019, the Society of Automotive Engineers, Consumer Reports, AAA, J.D. Pow-er, and the National Safety Council have worked together and created a standardized list of names for specific, individual Advanced Driver … Continue reading →

By Keith Beveridge How do you delight a customer who has contacted you for a windshield repair (WSR)? How do you guarantee that your organization will exceed your customer’s expectations so they will (hope-fully) become active promoters of your business? … Continue reading →

AGRR Tool Inventors Share Their Stories By Kyra Thompson A problem is an inventor’s playground. At least that is what these auto glass installers, also inventors, had to say about themselves. Installing auto glass can be tricky, precise, tedious and … Continue reading →

New Introductions Not Slowing Down As industry members continue to struggle with the effects of COVID-19, one thing they don’t need to worry about is a shortage of products to help them do their jobs. When AGRR put out a … Continue reading →

Technician’s Windshield Install Saves Lives Accredited master technician John Payne of John Paynes Auto Glass in Riverton, Wyo., saved the lives of Joe and Doris Apadaca as the result of a wind-shield replacement he recently did to their van. Payne … Continue reading →